Lend a hand to adult jobseekers! - Computer Lab Volunteer (Minneapolis)

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Share your computer skills with low-income job seekers and help them gain a competitive edge! Lab Coaches give 1:1 support to adults learning basic computer skills. You'll offer guidance as they search for employment, complete applications and resumes, and research educational opportunities online.

Our participants are eager to get to their next step and seeing them succeed is rewarding! This position is great for those who know their way around the web, are familiar with MS Office applications, and enjoy helping people succeed. You don’t need to be a techie; you may pick up some new skills!

Want to help? Click the icon above or contact Angie at (612)455-5306 / angie.willardson@ppl-inc.org to learn more or set up an interview. Apply at www.ppl-inc.org/volunteer.

Schedule: 3 hour weekly morning and afternoon shifts available

Current available shifts:

• PPL Career Center, 1021 East Franklin Ave., Mpls 55404
• Flexible 2-3 hour shifts (weekly) between 9 am - 4 pm
• Current available shifts:
  • Monday, 9 AM - 12 PM
  • Monday, 1 - 4 PM
  • Tuesday, 9 AM - 12 PM
  • Tuesday, 1 - 4 PM
  • Thursday, 1 - 4 PM
  • Friday, 1 - 4 PM
  • On-call and substitute volunteers

• Teach adults basic computer skills: help with online job search & email setup
• Offer advice on self-presentation: resumes, cover letters, and professionalism
• Direct adults to community resources (housing, childcare, etc.)
• Assist with specials projects and lab maintenance
• Orient new participants to lab policies, software, and accessibility tools
• Help maintain a professional environment and ensure that guests use the lab appropriately

What you'll gain:

• Training/guidance from staff on computer skills and resume/cover letters
• Hands-on experience working with adults in a diverse community setting
• Opportunity to empower others through sharing your skills and knowledge

Helpful skills:

• Knowledge of Somali and other foreign languages (not required)
• Comfortable with MS Word, internet browsing, and general computer use
• Ability to engage adults of diverse backgrounds and skill levels
• Comfortable guiding adults in resume and cover letter development
• Self-directed, patient, flexible, and dependable
• Commitment to helping adults improve their job search skills
• Teaching or tutoring experience with adult learners helpful but not required