Advocates answer crisis calls evenings and weekends from their own home (some daytime, onsite opportunities are available as well.) Provide crisis and short-term emotional support to those calling. Refer clients to appropriate community resources. Agency can provide cell phone if needed. Training is provided.
Fall Training will begin September 17, 2016. Dates and times can be found here: https://www.raccfm.com/news/view/3096
Advocates are asked to make a one year commitment and a two shift a month commitment. Evening Advocates work from home and are not required to stay awake the entire shift, as long as they can wake up to and answer their phone right away. Some daytime, on-location shifts are also available for those interested.
During Business Hours: Varies
After Hours: 8am-5pm weekends and holidays and 5pm-8am Monday - Friday.
- People Skills
- Problem Solving
- Verbal / Written Communication
- Critical Thinking
- Customer Service
Good Match For
Requirements & Commitment
- Background Check
- Must be at least 18
- Orientation or Training
- 50 hours of training/ two on-call shifts monthly
- Excellent communication skills; Ability to demonstrate empathy and stay calm in crisis situations