• 12 people are interested
 

Patient Quality Specialist

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ORGANIZATION: Pegasus Home Health Care, Inc

  • 12 people are interested

Come and have fun with us! We are a caring group of individuals who love what we do. Join our team in providing quality care and services to homebound patients in Los Angeles County.

We have a special opportunity for someone with great communication skills and a passion to improve patient care in home health.

In this position you will be calling patients (mostly elderly) on the phone and asking a series of questions related to the care they are receiving or have received. You will be responsible for documenting patient response and following up with appropriate Company personnel to resolve any issues or complaints that arise.

This position requires excellent listening skills, a high level of comfort in communicationg over the phone, and strong command of the English language.

Pegasus Home Health Care offers a supportive environment where your efforts will be greatly valued.

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About Pegasus Home Health Care, Inc

Location:

505 N. Brand Blvd. Suite 1000, Glendale, CA 91203, US

Mission Statement

Our Cause and Calling. For Employees: Pegasus Home Health Care provides a nurturing environment that promotes: A Loving Environment, The highest degree of ethical standards, Education, Communication, Personal development, Respect for individuality & cultural differences, Teamwork approach, Innovation and creativity. For Patients: Pegasus Home Health Care ensures: Ethical, compassionate care, Patient confidentiality. Patient satisfaction and confidence, Excellence in delivery of care and service, Optimal clinical and psychosocial outcomes, Effective communication with patients and families, Safe and healthy patient environment, Personal Dignity, Highest degree of individual autonomy. For Physicians: Pegasus Home Health Care ensures: Professional/respectful treatment Follow-through with all treatment orders Clear communication Service

Description

Pegasus Home Health Care is a licensed Medicare/MediCal certified Joint Commission Accredited, home health agency offering a comprehensive range of skilled and personal care services that have been improving the quality of life for thousands of homebound patients since 1994.

President and founder Pamela Spiszman, RN, MBA and her daughter, Vice President and COO Kimberly Moss, created this company with the vision: "Commitment to Care, Passion to Serve" and it is this ideal that serves the Organization today.

Pegasus Home Health Care was founded to allow patients and their families the option of comprehensive care while staying in their home. Our priority is to ensure each patient’s comfort and well-being while offering compassionate, quality care in familiar surroundings. A genuine interest in the needs of patients and the desire to provide the highest level of professional care is the foundation on which Pegasus Home Health Care was built.

CAUSE AREAS

Health & Medicine
Health & Medicine

WHEN

We'll work with your schedule.

WHERE

132 N. Maryland Ave.Glendale, CA 91206

(34.1597,-118.218)
 

SKILLS

GOOD FOR

  • People 55+

REQUIREMENTS

  • Must be at least 18
  • Orientation or Training
  • Minimum 4 hours/week

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