Make an impact as a benefits counseling volunteer!
Area Agency on Aging of the Capital Area
The Area Agency on Aging of the Capital Area needs volunteers who are interested in working with seniors and people with disabilities in our Benefits Counseling Program. The State Health Insurance Assistance Program (SHIP) has counselors in every state who are available to provide one-on-one help with Medicare questions or problems. SHIP is looking for volunteers in the Benefits Counseling Program to perform outreach and learn the complexities of Medicare to successfully counsel consumers. Volunteers in our Benefits Counseling Team should have the ability to get along well with others, a sensitive and caring attitude, good written and oral communication skills and a willingness to learn about Medicare benefits. Please note: Insurance agents, insurance brokers, and financial planners are not eligible to volunteer with the Benefits Counseling program.
About Area Agency on Aging of the Capital Area
6800 Burleson Road, Building 310, Suite 165, Austin, TX 78744, US
The Area Agency on Aging of the Capital Area provides quality services to support and advocate for the health, safety, and well-being of the older individual in the Capital Region. Serving Bastrop, Blanco, Burnet, Caldwell, Fayette, Hays, Lee, Travis and Williamson Counties.
Information & Referral Assistance: Unbiased information about regionwide resources; assistance in determining next steps in finding help.
Benefits Counseling: Information and counseling about the many government benefits programs; assistance to understand and navigate benefits eligibility. Available to an individual of any age who is Medicare eligible.
Ombudsman Program: Specially trained and certified, the Ombudsman staff develops positive relationships with residents and facility staff to ensure that issues are addressed, and that residents' rights are preserved.
Care Coordination: Assessment of needs and resources by a Care Coordinator to link clients over sixty to in-home resources who have recently been hospitalized or suffered a health care crisis, have a mild to moderate impairment, or a temporarty severe impairment.
Caregiver Support: Support for family members who are caring for older individuals: Assistance in making a long-range caregiving plan; Education; Kinship Care- Grandparents or other non-parent relatives age 55+ with formal or informal custody of a relative child age 18 years or younger.
Health & Wellness Promotion: Promotes and assists in healthy aging, such as physical activity and fall prevention, with the goal of supporting the independence of older individuals.
All services are short-tem and are provided at no cost.