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36 people are interested
Good communication skills? Help us call our blood donors!
ORGANIZATION: LifeServe Blood Center
Please visit the new page to apply.
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36 people are interested
This is an intra office position in which volunteers will manage their own call center phone station, making phone calls to blood donors. Working with and under the direction of call center staff, volunteers will be part of a unique team of volunteers entrusted to make and remind donors of their scheduled appointments at our donor centers or mobile blood drive locations. Volunteer shifts are daytime or evening Monday through Saturday. This position is located at 431 East Locust St. Des Moines, Iowa 50309.
Duties & Responsibilities:By phone, greet and remind donors of appointment times.
Leave a short and gracious message reminder when voicemail is reached.
Assist with donor appointment rescheduling needs by transferring the call to a donor center staff person.
Note any scheduling changes or accommodations made for the donor.
Check in at the beginning of shift with the call center supervisor, manager or switchboard operator to plan the daily tasks and priority calls for shift.
Qualifications:
Enjoy talking with a variety of individuals and are able to do so in a pleasant and healthy speaking voice.
Tastefully groomed, professional appearance
Must be comfortable on phone systems and leaving short messages to clientele.
Penmanship should be legible and precise.
Extend a willingness & ability to work well with others as a part of a larger team with shared objectives.
More opportunities with LifeServe Blood Center
No additional volunteer opportunities at this time.
About LifeServe Blood Center
Location:
431 E Locust St, Des Moines, IA 50309, US
Mission Statement
Our Mission We save lives. Our Vision Trusted by patients, sought by hospitals, favored by communities and chosen by employees. Volunteer Program Vision We will engage the time and talents of volunteers through meaningful projects and services to further LifeServe Blood Center’s mission of saving lives.
Description
Providing Blood and Blood Products to Hospitals in Iowa, Nebraska and South Dakota
As one of the 15th largest blood centers in the country, LifeServe Blood Center provides blood and blood products to more than 90 hospitals located across Iowa, Nebraska and South Dakota. LifeServe Blood Center is committed to providing premier service to volunteer blood donors and access to a safe, quality blood supply for hospitals and patients.
Every two seconds, someone, somewhere needs blood. Just one blood donation can impact the lives of up to three different hospital patients. At LifeServe Blood Center, we strive to help people every day; and in order to do that, we need blood donors every day. We need neighbors helping neighbors - people who want to make an impact on a local level. Because at the end of the day, it's about achievement, it's about service and helping our communities. At the end of the day, it's about being a blood donor. Most importantly, it's about life.
CAUSE AREAS
WHEN
WHERE
431 East Locust StreetDes Moines, IA 50309
DATE POSTED
September 18, 2018
SKILLS
- Administrative Support
- Customer Service
- Healthcare
- CSR / Volunteer Coordination
- Community Outreach
GOOD FOR
- People 55+
REQUIREMENTS
- Orientation or Training