Help Line Advocate: Provide the Community with Immediate Assistance

Cause Areas


It's flexible! We'll work with your schedule.


2102 Fordem AvenueMadison, WI 53704


Help Line Advocates provide crisis intervention, phone counseling, support, safety planning, information and referrals via the 24-hour Help Line. Help Line services are available to victims and survivors of domestic abuse, their family, friends, other service providers, and the general public 24 hours a day, 7 days a week.

Must be able to work at least 6 hours per week for a minimum of 1.5 years. 3-4 hour shifts are available every day from 8am - 12am. An 8-hour overnight shift is available every day from 12am - 8am. A 26-hour New Advocate Training is required prior to starting this position with an additional 9-hour Help Line-specific training. Ongoing training and support provided through mandatory in-services and volunteer meetings, which are held every other month.

Training dates for next session are as follows:

  • Saturday, February 4 th - 9:00am-5:00pm
  • Tuesday, February 7 th - 6:00pm-9:00pm
  • Wednesday, February 8 th - 6:00pm-9:00pm
  • Thursday, February 9 th - 6:00pm-9:00pm
  • Tuesday, February 14 th - 6:00pm-9:00pm
  • Wednesday, February 15 th - 6:00pm-9:00pm
  • Thursday, February 16 th - 6:00pm-9:00pm
  • Saturday, February February 18th - 9am-1pm
  • Tuesday, February 21st - 6:00-9:00pm
  • Wednesday, February 22nd - 6:00-9:00pm


  • Crisis Intervention
  • Crisis Counseling

Good Match For

People 55+

Requirements & Commitment

  • Background Check
  • Must be at least 18
  • Orientation or Training
  • 2 weekly 3-hour shifts or 1 weekly 6-hour shift
  • 1 monthly meeting

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