Job Training and Education Office Aid (Snohomish)

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Position Description:
Provide general administrative support for Job Training and Education (JTE) Centers by greeting students
and visitors, answering phones, and more.

Primary Responsibilities:
 Greet students and visitors
 Answer phones, transfer calls, and take messages
 Answer questions about programs
 Scan and copy documents
 Update information boards
 Assist students logging in on the lobby computers
 Update student file folders
 Support staff with administrative work
 Other duties assigned as necessary

Reports To: Center Manager or Volunteer Supervisor

Essential Qualifications and Competencies:
 Candidate must maintain the highest level of confidentiality when handling critical documents
and information
 Comfortable with basic computer functions
 Basic knowledge and application of Microsoft Word and Excel
 Excellent organizational skills
 Good written and verbal communication skills
 A demonstrated ability to work independently and as a member of a team

Essential Physical Abilities:
Able to safely lift/push/pull up to 10 lbs., grasp, handle, finger and manipulate items; perform repetitive
fine motor functions with fingers, wrists and arms. Able to traverse a wide variety of physical
environments without assistance including uneven surfaces and stairs. Able to communicate with
others effectively, verbally and in writing; including those who have limited English skills, large groups
and small groups and individuals. Able to use standard office equipment without assistance.

Working Environment/Conditions:
Office environment; moderate noise level.


Time Commitment: Flexible business hours; 4-12 hours per week preferred. Minimum eight week (one
class session) commitment