Maryland Office of the Attorney General

Cause Area

Justice & Legal

Location

Consumer Protection Division200 St. Paul PlaceBaltimore, MD 21202 United States

Website:

https://www.marylandattorneygeneral.gov/Pages/CPD/default.aspx

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Website:
https://www.marylandattorneygeneral.gov/Pages/CPD/default...

Active Opportunities (3)

Health Advocacy Specialist

Flexible Schedule | Baltimore, MD 21202

Mediate consumer complaints against healthcare providers and insurance, respond to consumer inquiries via our telephone hotline. Applicants should have good vebal and written communications skills and an interest in consumer advocacy.

Date Posted: 2024-04-18
Consumer Complaint Mediator - Prince George's County

Flexible Schedule | Largo, MD 20774

Help resolve complaints while gaining a better understanding of the rights and responsibilities of consumers and businesses. You will be trained in: * consumer protection laws * conflict resolution and mediation skills, and * settling disputes in areas such as sales practices, false advertising, repairs, landlord/tenant, and defective products. Use your life skills to solve problems and help others. This branch office in located in Largo in Prince George's County and parking is free. We also offer a $20/day stipend. We ask that you work ten hours per week split between two days; Monday through Friday, 9 a.m. to 5 p.m. Meet some of our volunteers here: https://youtu.be/WkRH43vROJ0

Date Posted: 2024-04-15
Consumer Complaint Mediator - Baltimore

Flexible Schedule | Baltimore, MD 21202

As a volunteer in the Mediation Unit, your primary responsibility will be mediating complaints involving a variety of consumer issues. You will be assigned your own cases and work with your supervisor to analyze the information, develop mediation strategies, and communicate with businesses, consumers, and other parties in an effort to reach a resolution to those complaints. The complaints may include issues such as landlord/tenant disputes, auto repair and sales matters, or problems involving general retail sales. Your work will be directly supervised by a mediation supervisor. You may also be trained to answer our consumer hotline. This is an in-person volunteer opportunity. The Office of the Attorney General requires a minimum time commitment of two days per week, five hours per day, and we require at least a six-month commitment. Our main office is located in downtown Baltimore with access to Light Rail, Metro, bus, and MARC lines. All work is done in person, and we offer free parking as well as a $20/day stipend. Meet some of our volunteers here: https://youtu.be/WkRH43vROJ0

Date Posted: 2024-04-15

Organization Information

Mission Statement

The Consumer Protection Divisionprovides a mediation and arbitration service to consumers to help resolve complaints against businesses and health insurance carriers; registers health clubs and new home builders; and produces a wide array of consumer education materials.

Description

Our volunteers provide an invaluable service to Maryland consumers. They respond to consumer inquiries on the telephone hotline, and mediate consumer complaints against businesses and health care providers. They settle disputes in sales, repairs, debt collection, defective products, false advertising, health spas, housing and medical bills. Volunteers receive training in mediation and learn valuable skills.

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Maryland Office of the Attorney General

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