Northern Virginia Long-Term Care Ombudsman Program

Description

Ombudsmen:

Advocate for improving the quality of life for persons receiving long-term care services.
Resolve complaints against long-term care providers through counseling, negotiation, and investigation.
Provide information about long-term care providers to help consumers make an informed choice.
Educate the community about long-term care issues.
Visit long term care facilities on a weekly basis through our volunteer program.
Train long-term care staff.
Consult with providers.