Bilingual Life Skills Support Person -Spanish/English-speaking

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SHELTER PROGRAM: Bilingual Spanish/English-speaking Life Skills Support Person

Location: YWCA Support Network Program’s Shelter, Santa Clara County - Confidential location.

Purpose: To provide Spanish-speaking and other Shelter residents with guidance and assistance in developing essential life skills to enhance individual empowerment, self-sufficiency, independence and personal health/well-being.

Major Responsibilities:

• As requested by Family Care Managers, support Spanish-speaking and other Shelter residents through conversation, instruction and/or written information in the development of essential life skills in any of the following areas, based on personal knowledge base and comfort level: employment, education, money management, time-management, meal-planning, parenting, networking, transportation, health and self-care, housing, self-management, negotiation/conflict management, daily living, healthy relationships, communication, decision-making, stress-management, relaxation techniques, problem-solving, and interpersonal skills.
• Consult with each Shelter resident’s Family Care Manager before and after providing guidance and assistance to share information on session goals and outcomes and complete any required documentation.
• Mandatory: Report any known or suspected instance of child abuse and/or neglect to a YWCA Support Network Program employee.

Required Qualifications:

• Fluency in Spanish and English
• One or more years of personal or professional, paid or unpaid experience in at least three of the essential life skills listed above.
• Strong interest in empowering victims to live free of domestic violence.
• High level of emotional maturity and empathy, and a nurturing personality.
• Ability to work with and support individuals from diverse cultural backgrounds.
• Flexible nature - essential to working in the changing and unpredictable environment of the Shelter.
• Mandatory: Report any known or suspected instance of child abuse and/or neglect to a YWCA Support Network Program employee.

Preferred (but not essential) Qualifications:

• Knowledge and understanding of the diverse Latino/Latina cultures.

Benefits to Volunteering:

• Develop an understanding of the issues facing individuals and families residing in a Shelter.
• Satisfaction derived from empowering victims/survivors of domestic violence.
• Utilize and enhance existing knowledge, skills and abilities to make a difference.

Training Required:

• Completion of the YWCA Support Network Program’s 40-hour Domestic Violence Counselor Training
• Completion of the YWCA Support Network Program’s 1.5-hour Shelter Program Component Training

Time Commitment: Volunteer 3 hours per week, or more, between any of the following times:

Daytimes:

Monday or Wednesday: 10:00am - 6:00pm

Tuesday: 8:30am - 6:00pm

Thursdays: 1:00pm - 5:00pm

Fridays: 10:00am - 2:00pm

Evenings:

Monday, Tuesday or Wednesday: 6:30pm - 9:30pm

Weekends:

Saturday or Sunday: 1:00pm-5:00pm

Required commitment: Minimum of 100 hours of service (post-training)