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1 person is interested
Application Support Specialist - Finance Systems
ORGANIZATION: Wycliffe Associates
Please visit the new page to apply.
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1 person is interested
Position summary: The Application Support Specialist supports the finance staff in the usage of finance computer systems in order to fulfill accounting and finance business objectives. This includes troubleshooting applications and software for all internal customers, maintaining production finance systems, creatively identifying solutions to meet business objectives, and working with other IT team members on implementing new technology solutions. At least 20 hours per week, minimum of a 6 month commitment. Any US location, but ideally works out of the Orlando, FL office.
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Job responsibilities:
- Field incoming problem tickets from staff to resolve accounting and finance software issues with servers, databases, and other mission-critical systems.
- Prioritize, schedule, and administer all instances where enhancements and defect resolution are required.
- Work with other IT staff on the integration of accounting and finance systems with other database systems in the organization, such as the donation system.
- Assist in the development of queries and reports.
- Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications.
- Obtain feedback from accounting and finance staff. Analyze results, make recommendations for support process improvement, and work with business systems developers on implementing changes.
- Record, track, and document the problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
- Evaluate documented resolutions and analyze trends for ways to prevent repeated future problems.
- Test fixes and perform post-resolution follow-ups to ensure problems have been adequately resolved.
- Maintain and enhance performance of all new and existing finance and accounting software and applications.
- Coordinate with department heads to assess application training needs and objectives.
- Participate in the design, development, and delivery of software applications training programs and individual classes.
- Post tips, knowledge base articles, and frequently asked questions resources on company intranet to assist in problem resolution.
- Work with business systems developers on testing of new and existing software applications under development or consideration for purchase.
- Perform preventative maintenance on accounting and finance software applications, including the installation of service packs and patches.
- Apply diagnostic utilities to aid in troubleshooting.
- Conduct research into software application products and services in support of development and purchasing efforts.
- Help maintain relationship with software vendors and service providers.
- Proactively monitor finance system new features and assist in determining most effective usage of those features.
More opportunities with Wycliffe Associates
No additional volunteer opportunities at this time.
About Wycliffe Associates
Location:
11450 Translation Way, Orlando, FL 32832, US
Mission Statement
Involving people in the advancement of Bible translation.
Description
Volunteers have Accelerated Bible Translation throughout the history of Wycliffe Associates
In 1967, three people deeply concerned about the future of Bible translation--Bill Butler, Dale Kietzman, and Rudy Renfer--realized that translators were spending an increasing amount of their time in non-translation tasks. Building and maintaining facilities, doing office work and accounting, vehicle maintenance, and a myriad of other practical tasks were absorbing more and more of their time. They saw that laypeople with a heart for service and a wide variety of skills could accelerate Bible translation by freeing up thousands of hours of translation time each year. These three men also knew that volunteering in the mission field would increase Christians' awareness of opportunities for their personal involvement in fulfilling the Great Commission to bring God's Word to every tongue and every heart in the world. So Wycliffe Associates was founded.
Worldwide, millions of people are waiting for a Bible to be written in a language they can understand--the language of their heart. Translators are working throughout the world to start translation projects in every language needing one by the year 2025. This massive undertaking is called Vision 2025. To meet this goal, translators need the help of Wycliffe Associates volunteers.
Hands-on Ministry
Through the years, thousands of volunteers--people like you--have given generously of themselves to provide practical help to Bible translation personnel around the world. The result: more translations provided sooner to more people who need to hear God's Word.
- Construction workers design buildings; do framing, wiring, and bricklaying; install utilities; build translation centers; pave roads; build airstrips; and provide schools, offices, and housing
- Other volunteers make vital contributions on short-term mission trips, providing Vacation Bible School programs, accounting, mechanics, and other services
- Families open their homes to traveling missionaries through the Hospitality Ministry, support the Wycliffe Associates Linen Closet Ministry, and raise funds for projects through the Wycliffe Associates Banquet Ministry
- Only the Lord knows the impact of the hours of prayer on the part of Wycliffe Associates Prayer Watch members
You can be involved in this great work, too, when you pray, go, tell, and give. We urgently need more volunteers across the country and around the world. Discover what thousands of our volunteers find out every year: Sharing your talents, time, and treasure to bring the Word of God to Bibleless people fills you with joy and brings blessings into your life! To the glory of God, together we can speed the work of Bible translation.
CAUSE AREAS
WHEN
WHERE
This is a Virtual Opportunity with no fixed address.
DATE POSTED
March 24, 2011
SKILLS
GOOD FOR
N/A
REQUIREMENTS
N/A