Resource Center Library Assistant (Volunteer)

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Department: Medical Library/Patient Learning Resource Center
Title: Medical Library Volunteer Specialist
Supervisor: Patient Resource Center Manager

Objective: To assist the Patient Resource Center Manager with a variety of tasks including promoting access to the library, computers, adaptive equipment, health information in addition to instructing patrons on the borrowing procedures, communicating with local libraries and other health related organizations, completing library reports and relevant paperwork.
Days/Hours: Flexible weekdays, weekends, evenings and holidays.
Duties & Responsibilities: Supervise the library desk in the absence of staff, assist patrons with locating specific information, possess knowledge of the newest books to recommend to patrons based on reviews from publishers and library networks, stay up-to-date with current literature and other available resources to lend advice on library purchases, assist in library activities (book clubs and patient reading programs) and special events, possess basic computer knowledge, assist patrons with accessing the computer and using adaptive devices, check in and check out books, DVDs, CDs and audio materials. Possess ability to conduct research for medical and lay professionals. Catalog electronically and shelf books, open new account, close old accounts, run overdue notices, respond to inquiries, answer phones properly and perform other tasks as needed.
Qualifications: Volunteer must be computer and health information literate, familiar with library practices, reliable, able to follow instructions, have basic administrative and math skills and possess excellent customer service skills.
Training: Volunteer will be oriented and trained on library operations and the policies and procedures to be followed.
All volunteers are required to complete an application and undergo a criminal background check and child clearance. Also, volunteers need to complete medical clearances (PPD and Flu vaccination). Resource center is open from 9:30 am - 7:00 pm.