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Reception Assistant - Oakwood
Organization |
Description
Help ensure our patients have the best customer service by manning our front desk, answering the phone, checking in patients and maintain our free coffee service. Since our patients come for treatments 3 days a week, this is a great opportunity to foster a sense of community by greeting our patients upon arrival and making sure their drivers are aware when they are ready to go home.
Specific duties include:
Answering incoming calls using good customer service techniques
Properly direct incoming calls
Announce arrival of patients
Contact transportation companies when a late pick up occurs
Maintain coffee service area in lobby
Volunteers are needed Monday through Saturday, anytime between 9 am and 5 pm, at least between 9 and 1 pm. This is a short term assignment.
Skills
- Customer Service: This is the perfect opportunity for a former receptionist or someone with strong customer service skills who is friendly and outgoing. We are looking for someone who is comfortable talking on the phone and making announcements on our paging system. The position also requires the ability to sit for long periods of time who has a willingness to learn how to use our switchboard and how to read our patient schedule.
Centers for Dialysis Care
A not-for-profit hemodialysis provider with 14 facilities throughout Northeast Ohio (Read More)
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