Community Engagement Program Assistant

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The mission of Canal Alliance is to help low-income, Spanish-speaking immigrants to acquire the tools they need to thrive. Founded in 1982, Canal Alliance has been the leading service provider and community advocate for Marin’s low-income, Spanish-speaking immigrants for three decades. The organization annually reaches more than 3,500 young people, families and individuals who face multiple challenges. By effectively collaborating with more than 30 other agencies and 400 volunteers, theAlliancedelivers education services, improves access to community resources, offers immigration legal services, and provides business training and job-seeking support. As a result, vulnerable immigrants, who fled their home countries to escape poverty and/or persecution, gain the tools they need to successfully move from crisis to stability and finally to thriving.

Canal Alliance engages over 400 volunteers and Community Service Workers annually in various departments agency wide. Currently, we have 2 staff members coordinating this colossal team and in order to maximize the volunteer experience, we seek a Community Engagement Program Assistant to provide support with daily tasks, including but not limited to:

• Data Entry
• Filing
• Completing Hourly Reports
• Copying
• Generating Thank You Letters
• Sending Birthday/Anniversary Cards
• Satisfaction Surveys
• Candidate Screening
• Generating Digital Photos

The ideal candidate would be someone who:

• is available at least 3 hours a week on a consistent basis
• is at least 18 years of age
• possesses some bilingual comprehension Spanish/English
• is familiar with Microsoft Office
• is culturally sensitive
• can maintain confidentiality
• is a team player
• has exceptional organizational skills
• has experience with database systems (Salesforce is a HUGE plus!)
• has a great sense of humor
• can multitask efficiently

Business-casual clothing is appropriate. Work is typically performed in the reception area of our 91 Larkspur St. location. The candidate will report to the Director of Community Engagement who will provide on-site job training on the first day and ongoing as needed. This position offers excellent rsum enhancement, transferable job skills development, information regarding the non-profit sector and available resources, an opportunity to develop Spanish skills, and the intrinsic reward of helping Canal Alliance to better support their clients. This position is ideal for volunteers who want to enter the field of customer service, social work, public relations, among others. Interested candidates should complete a volunteer application. Submission of a rsum is preferred.

For more information, please contact Joshua Castro at joshuac@canalalliance.org or call 415.306.0452.

To review additional volunteer job descriptions online please visit http://www.canalalliance.org/volunteer-programs/current-opportunities.

To complete a volunteer application, please visit http://www.canalalliance.org/volunteer-programs/volunteer-application-form. After the application is reviewed, you will be contacted to set up a placement interview.