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33 people are interested
Build a Better Community
ORGANIZATION: CONTACT Helpline
Please visit the new page to apply.
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33 people are interested
Take advantage of this great volunteer opportunity and make an impact on your community with each phone call. Everytime you work the helpline, you make a difference in the life of someone in your community.
Telephone Specialists give their time to help callers with critical problems. Calls range from helping someone to find basic needs such as food, clothing and shelter; to highly emotional problems such as suicide or drug and alcohol concerns.
Many callers you are able to help with a referral to a community agency that will further assist them with their challenge, while other callers are looking for a friendly ear and are happy when you listen without judgement.
Every year over 40,000 people call CONTACT Helpline. You can help someone today improve their life with one phone call.
More opportunities with CONTACT Helpline
No additional volunteer opportunities at this time.
About CONTACT Helpline
Location:
P.O. Box 90035, Harrisburg, PA 17109, US
Mission Statement
CONTACT Helpline’s mission is "Compassionate listening and vital resource referrals, 24/7", and its vision is to build a better community one connection at a time.
Description
Every day Resource Navigators and Helpline Specialists assist Central Pennsylvania (including Dauphin and Cumberland Counties) residents who call our Emotional Listening and Support and PA 211 lines to find resources for housing, shelter, food, utilities, physical and mental health concerns and so many more. Working across multiple systems, Helpline Specialists and Resource Navigators connect callers to resources to meet their basic needs.
Individuals reach out to the emotional listening and support line for varied reasons including sadness, anger, loneliness, grief, fear, substance use/abuse, mental health issues, marital/partner relationship, anxiety, stress, or to celebrate an achievement or milestone. Limited access to mental health treatment caused by scarcity of mental health resources, financial hardships, and social stigma associated with mental illness often prevents folks from seeking and obtaining adequate mental health treatment. Left without intervention, mental health issues escalate. According to NAMI (2020), 1 in 8 visits to U.S. emergency rooms are related to mental health and substance use disorder.
CONTACT Helpline supports any individual who needs help. Services are available to all regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, neurodiversity, or physical abilities.
CAUSE AREAS
WHEN
WHERE
P.O. Box 90035Harrisburg, PA 17109
DATE POSTED
January 4, 2017
SKILLS
- Basic Computer Skills
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18
- Please give us 12 hours per month on the phone.
- Complete the volunteer training.