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27 people are interested
Community Resource Volunteer Associates
ORGANIZATION: 2-1-1 Maryland at United Way
Please visit the new page to apply.
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27 people are interested
Join our Resource Information Volunteers ! The 2-1-1 MD Helpline referral database stores detailed information about community agencies, programs and services provided in our local communities. Learn more about community services in Maryland by helping us to keep our resources up to date so our callers receive the best help possible.
Volunteers serve at the office after successful completion of training Community Resource Volunteer Associates require excellent customer service and writing skills. This is an on-going opportunity with great flexibility.
Training and orientation provided!
**Free Parking**
More opportunities with 2-1-1 Maryland at United Way
No additional volunteer opportunities at this time.
About 2-1-1 Maryland at United Way
Location:
100 South Charles Street, PO Box 1576, Baltimore, MD 21203, US
Mission Statement
Poverty is a critical issue in our community - one that is at the root of many problems. Using a collective impact approach, United Way of Central Maryland is sharply focused on programs that bring financial stability, good health and self-sufficiency to people facing poverty in Maryland in Baltimore City and Anne Arundel, Baltimore, Carroll, Harford and Howard counties.
Description
Every 2 seconds, someone in the United States calls 211 for help. This three digit number has revolutionized access to help in our country, providing one place to call for any health and human service issue.
UWCM’s call center (one of 4 in Maryland) serves as a barometer of need for issues in our community giving UWCM a unique vantage point for identifying, assessing, tracking, and meeting people;/s basic needs locally.
2-1-1 is a 24/7 information and referral service that connects people with the health and human resources they need, with care and confidentiality.
Last year our call center answered over 95,000 calls for help.
CAUSE AREAS
WHEN
WHERE
1800 Washington Blvd, Suite 340BaltimoreBaltimore, MD 21230
DATE POSTED
August 17, 2017
SKILLS
- Administrative Support
- Customer Service
- Crisis Intervention
GOOD FOR
- People 55+
REQUIREMENTS
- Must be at least 18
- Orientation or Training
- several hours a week preferred
- Good handwriting, comfortable talking to people on the phone, comfortable with computers.