AmeriCorps Family Services Coordinator

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Responsibilities of the position:
* Recruit partner family applicants for traditional homeownership opportunities or for expanded housing products such as critical home repair (CHR).
* Coordinate existing programs to attract qualified families as needed. This may include: placing posters and fliers at businesses, churches, and local employers, and communicating and meeting with various social service agencies. Assist Family Services staff in responding to calls and emails inquiring about homeownership in a timely manner, and promptly mail information packets to prospective applicants.
* Conduct applicant orientations and assist families in the completion of the housing application.
* Work with the Family Selection committee to select partner families for a variety of housing products including traditional Habitat homes, critical home repair, and weatherization projects. Tasks may include preparing calculations and summaries for the committee on each applicant. Assist Family Services staff in making all follow-up and clarification calls on homeowner applications.
* Assist in the execution of the Roof & Repair program by reporting and tracking process for maintenance of information on clients served, clients denied, secondary benefits of the program, and statistics and in order to illustrate program success and community development impact.
* Assist in the execution of the homeownership preparation program from application through post closing support.
* Assist in the Neighborhood Revitalization Program
* Attend all Family Selection meetings and take/distribute minutes. Prepare monthly summaries on partner family progress for committee.
* Track partner family hours and send families monthly updates and letters.
* Work with the Family Services Committee and staff to provide educational opportunities to partner families. Plan and carry out homeowner education courses. Recruit appropriate teachers/speakers as needed.
* Become familiar with homeowner files to be able to answer day-to-day questions.
* Gather homeowner information pertinent to title company to assist Family Services and Construction staff with house closings.
* On occasion, build alongside partner families as they complete their sweat equity requirements.
* Work with partner families to plan their house dedication.
Required Meetings, Trainings and Events (in bullet form): Minimum expectations are outlined below, with the understanding that further trainings may be required as determined by HFHI, CNCS or the Host Site.
* On Site Orientation to local host site
* First Aid/CPR
* OSHA 10-hour class
* HabitatLearns "Foundations of Habitat" series
* Lockton Safety Courses
* National Service Leadership Conference (fall)
* Build-a-Thon (spring)
* National Days of Service (MLK Day required, 9/11 Day of Remembrance and AmeriCorps Week encouraged)
* HFHI Host Site Monitoring Reviews and periodic check-in calls
* Monthly meeting with HSM (minimum)
* Bi-weekly meeting with direct supervisor (minimum)
* Life After AmeriCorps training (LAFTA)
* Staff meetings, Family Services Committee meetings, Board meetings and home dedications, as appropriate
* Annual staff/AmeriCorps team build day
* Individual and/or group professional development trainings may be available based on AmeriCorps interest, HSM/supervisor recommendation and budget
* Host Site Events, including Brew Ha Ha, Band Build, Women’s Power Lunch, Ice Cream Social, Youth Build & Learn , and Builder’s Blitz. Participation in these events will be in line with AmeriCorps program regulations/restrictions. (adjust for your needs)

Education/Experience/Knowledge/Skills required for this position (in bullet form)
* Valid Driver’s License and ability to meet host site’s insurance requirements.
* Microsoft Office Suite (especially Word/Excel), Power Point,, Internet research
* A second language is highly desirable, with preferred languages being Spanish or Arabic
* Strong written and verbal communication skills
* Public speaking experience preferred
* Marketing experience is highly desirable
* Knowledge of community development practices preferred
* Knowledge of, and willingness to promote, the mission and activities of Habitat for Humanity and AmeriCorps
* Ability to complete the reporting and timesheet requirements of the AmeriCorps program in a timely, accurate, and thorough manner
* Ability to work with a diverse group of people
* Detail oriented and highly organized
* Experience working with volunteers or teaching/group facilitation experience
* Experience working as a member of a team
* Project management experience preferred
* Strong research skills
Physical requirements for this position (in bullet form)
* Ability to sit at a desk and computer for extended periods of time
* About 30% of this position requires outreach in the community, including visiting buildings and homes that may have stairs.
* Ability to be on one’s feet for extended periods of time, often on rough and uneven terrain
* Ability to lift at least 50lbs. occasionally
Service Site Environment: Please describe type of office space, computer and communication equipment, internet and email access, construction tools, etc. that will be provided for the AmeriCorps member(s). Please note AmeriCorps members are prohibited from serving in a home office:

Members will serve in an open-space office and will share space with other staff and/or AmeriCorps members. Each member will have a desk, computer (with email and internet access), and a phone for service-related tasks. Shared resources include a printer, copy machine, fax machine as well as office supplies.
Personal vehicle required? 0No 1 Yes If yes, please provide explanation detailing necessary usage of vehicle. If member will be using a company vehicle, please also include in the details:

Some travel is required for this position, so member must be able to utilize their own vehicle to get to required meetings. Approved service-related mileage will be reimbursed per the affiliate’s policy.