Positive Alternative to Shelter Surrender (PASS) Program

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Making Dallas a No-Kill city is a big job and as a volunteer-based organization, we need a lot of great volunteers to do it. We work very closely with Dallas Animal Services in order to make sure all pets are adopted and kept safe in their homes. As a PASS (Positive Alternatives to Shelter Surrender) In-Person Volunteer, you'll represent our organization onsite, at Dallas Animal Services to provide in-person support and alternative solutions to those looking to surrender their pets to the shelter. If you’re passionate about animal welfare and looking to make a strong impact both for pets and people, we would love to welcome you to DPA!

Team: PASS

Reports to: The PASS Director

Works with: This opportunity would involve interaction with the general public, other PASS volunteers, the PASS Director, shelter employees and other members of Dallas Pets Alive! (DPA) leadership.

Responsibilities:

• Assisting citizens who are at-risk for surrendering their pets to Dallas Animal Services, by seeking alternatives (i.e. low-cost vet care, training, temporary boarding solutions, rehoming resources, etc.)
• If animals are surrendered, communicating with DPA Rescue and Foster teams to network for potential DPA fosters
• Entering information about citizens and animals assisted in tracking system
• Following up with citizens as needed
• Assisting with any other duties needed to help drive Dallas Pets Alive!’s mission and support our values

Qualifications/Skills:

• Must be at least 18 years of age
• Ability to attend PASS online training is required before volunteering
• Must exhibit compassion for individuals considering surrender of their pet

• Google Drive experience preferred but not required

• Counseling, social work or rescue experience helpful
• Bilingual language ability helpful but not required
• Must not have conflicting associations with similar non-profit organizations or business(es) related to animal welfare

Dallas Pets Alive! Musts:

• Excellent oral and written communication skills to maintain professional level correspondence at all times
• A motivational, can-do attitude to represent Dallas Pets Alive! in a positive manner to our supporters and the general public
• A problem-solving mindset to handle and diffuse challenging situations in a professional manner
• A love for animals and dedication to the cause of animal welfare

Time Commitment: 3-4 hours per month. We are in great need of volunteers to be at Dallas Animal Services on weekdays during during Dallas Animal Services working hours, as well as Saturdays. We will make every effort to work with your schedule in terms of preferred days and times.