Food Connection Hotline Operator

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ORGANIZATION: Second Harvest of Silicon Valley

Description: Volunteer with the CalFresh and Food Connection Teams! Help combat hunger and address food insecurity by working with the Outreach team to educate the community about the CalFresh (Food Stamp) program and other available food resources. The Food Connection Hotline Operator will assist callers by providing referrals for food assistance.

Supports: Food Connection, a food referral hotline to connect people seeking food assistance.

Hours: Flexible 3-hour shifts between 8:30 a.m. and 4:00 p.m., Monday - Friday. Volunteer positions with Food Connection require a commitment of 3 hours per week for a minimum of 3 months.

Qualifications:

  • Must be bi-lingual in English/Spanish or English/Vietnamese
  • Excellent customer-service skills
  • Experience working with diverse populations
  • Ability to use the computer
  • Age 18+ years
  • Participate in on-the-job training provided by Second Harvest Food Bank staff

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About Second Harvest of Silicon Valley

Location:

4001 North First Street, San Jose, CA 95134, US

Mission Statement

Lead our community to ensure that anyone who needs a healthy meal can get one.

Description

Second Harvest of Silicon Valley is a private non-profit organization that collects and distributes more than 12 million pounds of food each month. We currently serve an average of over 500,000 individuals each month; 60% are low income families and 20% are seniors. By building collaborative networks, we efficiently distribute food by leveraging donations of money, food and human resources. But we cannot do it alone. We rely upon the energy and commitment of the local community to fight hunger. See more about our efforts at www.shfb.org.

CAUSE AREAS

Community
Hunger
Seniors
Community, Hunger, Seniors

WHEN

We'll work with your schedule.

WHERE

Second Harvest Food Bank750 Curtner Ave.San Jose, CA 95125

(37.29182,-121.877075)
 

DATE POSTED

September 17, 2018

SKILLS

  • People Skills
  • Vietnamese
  • English
  • Spanish
  • Multi-Tasking
  • Customer Service

GOOD FOR

  • People 55+

REQUIREMENTS

  • Must be at least 18
  • Orientation or Training
  • Flexible 3-hour shifts 8:30 AM - 4:00 PM, Mon-Fri
  • Commitment of 3 hours/week for at least 3 months.

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