Bilingual Durable Medical Equipment Coordinator

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Care Ring's Physician's Reach Out is looking for a Durable Medical Equipment Coordinator. Responsibilities include:

• Responsible for the accurate and timely processing of DME orders for patients.
• Works collaboratively with the clinic, primary and specialty practices, DME providers, and community resources to satisfy patient DME requirements. Examples of common equipment needs are, CPAP/Bi-PAP/APAP machines, nebulizers, knee/foot/wrist braces, glucometers and test strips, automatic blood pressure monitors, wheelchairs, walkers, etc.
• Must possess a high level of customer service and communication skills. Knowledge of medical equipment and terminology is a plus.
• The role is highly detailed and requires a strong commitment to supporting the needs of uninsured and low income residents of Mecklenburg County.
• Working knowledge of Microsoft Office and the ability to keep an updated electronic list of resources.
• Fulfilling DME needs as they arise, either through direct patient communication and/or provider clinical orders
• Gathering and processing all required documentation
• Communicate directly with DME providers, local community resources and multiple specialty practices.
• Direct patient communication regarding financial responsibility if needed.
• Coordinate the shipping/dropping off of equipment for clients with transportation barriers
• Spanish and English preferred.