Case Management Intern

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This rewarding position provides an intern with case management experience and case coordination for individuals in a Permanent Supportive Housing program. Interns assist individuals with the tools needed to maintain safe and stable housing, medical resources income and more.

Key Responsibilities:

• Establish contact and build rapport with individuals recently housed
• Provide case management, information, and referral to supportive services.
• Advocate for and actively assists participants in obtaining services (e.g. benefits, medical, dental, mental health, substance abuse, housing referrals, financial assistance, employment, training, mentoring and socialization).
• Develop housing stability, financial, and self-sufficiency case management plan with participants. This will include intake interview to determine household needs, goals, and eligibility.
• Provide mediation and advocacy with landlords on the household’s behalf to develop a workable plan to obtain and/or maintain housing.
• Apply knowledge of residential lease contracts to educate participants of their rights and responsibilities.
• Credit counseling and other services necessary to assist program participants with critical skills related to budgeting, managing money, accessing a free personal credit report, and resolving personal credit problems.
• Connects participants to services designed to increase their skills and income so that they can maintain stable housing.
• Documents all services identified and provided, referrals made, and transportation provided.
• Represents FACETS in the community, in accord with Agency Mission, Vision, Values, and Code of Ethics.
• Performs other duties as assigned.