Fall 2016 Information Technology Internship

Save to Favorites

As the focal point of performing arts activity in South Florida, the Adrienne Arsht Center for the Performing Arts of Miami-Dade County serves as a showcase for the finest in established and developing performing arts programs. The Center is the foundation on which established resident organizations build their programs and extend their reach. The Center also serves as a laboratory, providing first class accessible facilities for smaller, emerging and developing organizations and for the Center’s own innovative productions and events. The Center provides our diverse audiences with opportunities to share South Florida's many cultures, offering insights and understanding. As an educational resource, the Center broadens the horizons of our children and enhances our quality of life by offering a full range of cultural learning experiences

Program Description

As an IT intern you will gain hands on experience and be responsible for a series of tasks, while interacting and working with other employees. Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostics programs, isolates problem, and determines and implements solution.

Intern Responsibilities

A help desk implies, for the most part, an organization which provides computer or network support.

To be polite and helpful, treating each call or email with the respect it deserves. ? Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.

Respond to tickets for staff seeking help.

Ask questions to determine nature of problem.

Walk staff through problem-solving process.

Install, modify, and repair computer hardware and software.

Run diagnostic programs to resolve problems.

Install computer peripherals for users.

Follow up with staff to ensure issue has been resolved.

Gain feedback from users about computer usage.

Program Requirements

Junior or Senior College/University Status pursuing a degree in related field

Strong written and interpersonal skills

Easy adaptability to last-minute changes and assignments

Must be available to nights and weekends

16 hour per week minimum

This is an unpaid internship, but it can be taken for school credit. Please check with your school for more details.

To apply please email your resume to: internships@arshtcenter.org