Welcome Center Host

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PURPOSE OF JOB: Support the day-to-day operations of the Welcome Center by greeting visitors, providing general Gardens information and directions to visitors, responding to phone inquiries, assisting with sales transactions and merchandising, and being a friendly ambassador of Hudson Gardens.

KEY RESPONSIBILITIES AND DUTIES:

Duties include:

• Greet and interact with visitors to Hudson Gardens in a welcoming, friendly, inviting and professional manner.
• Convey general visitor information, including information about Garden features, educational programs, membership opportunities, and upcoming events.
• Orient visitors to the Gardens by providing directions and information about program locations, restrooms, lunch facilities, etc.
• Respond to phone and in-person inquiries and assist with light office work.
• Assist with retail sales transactions using a computer and pricing and stocking merchandise.

Shift information:

• Weekly shifts are available 7 days a week from 8:45 am - 5:15 pm, beginning April 2016.
• A commitment for one, 3-4 hour shift per week preferred. Shift days and times are adaptable to the volunteer’s schedule.

Location:

• Indoors within the Welcome Center.

Attire and equipment (provided by the volunteer):

• Closed-toe shoes; dark or khaki pants (no denim); a nametag and uniform shirt will be provided.

QUALIFICATIONS:

General:

• Must be aged 18 or older.
• Prospective applicants will be interviewed.
• Submit to and pass a criminal record and National Sex Offender check prior to acceptance into this position.
• Demonstrate comfort and ability with high energy situations.
• Ability to communicate clearly with diverse groups of people.
• Previous customer service experience and/or retail experience is preferred.

Physical demands:

• Ability to stand for long periods of time; walk; and sit.
• Use hands to finger, handle, or feel.
• Reach with hands and arms.
• Stoop, kneel, crouch or crawl.
• Talk or hear.
• Lift up to 25 pounds.

APPLICATION INSTRUCTIONS:

Apply online: https://www.volgistics.com/ex/portal.dll/ap?ap=24005262. For questions, contact Volunteer Services at volunteer@hudsongardens.org or 303-797-8565 ext. 306.