Volunteer Programs Assistant

Save to Favorites

Purpose: The position of Volunteer Programs Assistant provides administrative and detail oriented clerical support to the Transition-in-Place and Supportive Service for Veterans and Families (SSVF P1/P1B), supporting the organization’s mission of successfully transitioning homeless veterans and their families through housing, career development, case management, and comprehensive support.

Key Responsibilities:

 The Volunteer Programs Assistant assists both programs with completing, digitizing, and archiving client files and providing general administrative support on department projects.

 Audits paper client files for accuracy.

 Uses agency equipment to digitize and catalog paper client documentation.

 Assists both teams with client service follow-ups.

 Makes reminder phone calls to other volunteers who are assigned to projects for the following day

 Records donations that come in and enters them in the database

 Helps prepare bulk mailings

 Prepares correspondence as needed

 Other duties as assigned