Emergency Department Patient Visitor

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Earn resume-building field experience while enhancing the hospital experience for our patients and families by providing assistance in the fast-paced environment of the Emergency Department. A volunteer’s role in the Emergency Department is to bring a smile and lend a helping hand in ways that increase the comfort and care provided to patients and their families while they wait.

This opportunity is available on weekdays, evenings and weekends.

Volunteers are asked to commit to at least one 4-hour shift each week for six months.

Volunteers will:

• Check in with the charge nurse at the beginning of their shifts and periodically throughout their shift in order to receive direction on which patients and families would benefit most from their attention.
• Provide support services to Emergency Department staff, per instruction or request as they provide care in the Emergency Department
• Serve as a liaison between a patient’s family and the Emergency Department staff, providing clear communication for all participants
• Ensure sufficient and appropriate information exchange so that patients, families and visitors are comfortable during the necessary waiting periods.