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1 person is interested
Customer Service Survey Assistant- Brooklyn Center
ORGANIZATION: Hennepin County Health and Human Services Department
Please visit the new page to apply.
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1 person is interested
Primary Responsibilities of Survey Volunteers:
- Greet Clients warmly and offer them a survey
- If English is not the client’s primary language, offer a survey in one of the available languages
- Answer general questions about surveys or available services in the building
- Collect completed surveys
- Notify Volunteer Coordinator if surveys or supplies need to be ordered
- Screen clients as they enter the 2 nd floor lobby and determine the areas to which they need to be referred to get the most efficient service.
- Other duties as requested
Requirements:
- Volunteers do best at this position if they enjoy interacting with diverse populations, have good listening and communication skills, and are able to work as part of a helping team.
- Bi-lingual skills in Hmong, Russian, Spanish, and/or Somali are helpful but not required. Must be fluent in conversational and written English.
- The ability to establish and maintain appropriate boundaries, and maintain client confidentiality is required.
- Volunteers must be reliable and keep the agreed schedule whenever possible.
Time Commitment:
- We would appreciate a commitment of at least 3 months
- Minimum of one 3 hour shift per week: Monday-Friday between 9:00am-4:00PM
To apply to become a volunteer, please fill out this application: https://www.volgistics.com/ex/portal.dll/ap?AP=414494143
More opportunities with Hennepin County Health and Human Services Department
1 ReviewNo additional volunteer opportunities at this time.
About Hennepin County Health and Human Services Department
Location:
1800 Chicago Ave So, And all throughout the county, Minneapolis, MN 55404, US
Mission Statement
HSPHD Mission Statement To strengthen individuals, families and communities by increasing safety and stability, promoting self-reliance and livable income, and improving the health of our communities. Volunteer and Community Partnership Program Vision StatementA community in which volunteers, donors, and community partners consistently invest their time, talents and/or resources to help individuals, families, and communities achieve and maintain self-reliance. Volunteer and Community Partnership Program Mission Statement To improve the lives of Hennepin County’s citizens by engaging volunteer, donors, and community resources to meet the identified and emerging needs of Hennepin County, HSPHD, and our communities. We Value: Working as a team Focusing on results by delivering consistent customer success Being ambitious in meeting client and community needs as they emerge Personal development of your knowledge, skills and abilities Having fun!
Description
The work of our Department tends to fall into three major areas:
- Increasing safety and stability of individuals and families through services such as child and adult protection, providing temporary emergency shelter, and more.
- Promoting self-reliance and a livable income through a mixture of federal and state programs, such as SNAP (food support), Child Support, Veterans' Service, cash assistance programs and more.
- Improving the health of the community through public health care programs, restaurant inspections, regulating emergency medical services, providing crisis response to behavioral health emergencies, immunization services, a public health clinic, and more.
CAUSE AREAS
WHEN
WHERE
Northwest Family Service Center7051 Brooklyn BlvdBrooklyn Center, MN 55429
DATE POSTED
December 6, 2017
SKILLS
- Customer Service
- People Skills
- Verbal / Written Communication
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- At least one shift per week for 3 months