Customer Service Welcome Desk Assistant- Brooklyn Center
ORGANIZATION: Hennepin County Health and Human Services Department
Please visit the new page to apply.
Volunteer to make a difference in your community!
Primary Responsibilities of Welcome Desk Customer Service Assistant:
- Greet customers, visitors and community members as they arrive and leave the building in a pleasant and friendly manner.
- Direct customers to the appropriate agency/services within the building or in the community
- Answer general questions about services in the building and in the community.
- Oversee people’s need for assistance in the lobby and parking areas; notify appropriate staff of medical, safety or building concerns.
- Bi-lingual volunteers may choose to use their skills to assist individuals with limited English.
Requirements:
- Outgoing and friendly manner, a strong desire to help others.
- Ability work in a diverse environment.
- Good listening and communication skills.
- A sense of responsibility toward the position demonstrated by good attendance and punctuality.
- Customer service experience is helpful but not required.
Benefits:
- Volunteers gain experience working with individuals from varied backgrounds and cultures.
- Volunteers gain experience assisting staff from education, social services and county government human service related fields.
- Volunteers experience the positive feelings of satisfaction gained when assisting people in need.
- Training opportunities are available.
- A letter of recommendation can be provided upon request.
Time Commitment:
- A minimum commitment of 3-12 months is requested.
- A commitment of 3-4 hours per week is preferred.
To apply to become a volunteer, please fill out this application: https://www.volgistics.com/ex/portal.dll/ap?AP=414494143
More opportunities with Hennepin County Health and Human Services Department
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About Hennepin County Health and Human Services Department
Location:
1800 Chicago Ave So, And all throughout the county, Minneapolis, MN 55404, US
Mission Statement
HSPHD Mission Statement To strengthen individuals, families and communities by increasing safety and stability, promoting self-reliance and livable income, and improving the health of our communities. Volunteer and Community Partnership Program Vision StatementA community in which volunteers, donors, and community partners consistently invest their time, talents and/or resources to help individuals, families, and communities achieve and maintain self-reliance. Volunteer and Community Partnership Program Mission Statement To improve the lives of Hennepin County’s citizens by engaging volunteer, donors, and community resources to meet the identified and emerging needs of Hennepin County, HSPHD, and our communities. We Value: Working as a team Focusing on results by delivering consistent customer success Being ambitious in meeting client and community needs as they emerge Personal development of your knowledge, skills and abilities Having fun!
Description
The work of our Department tends to fall into three major areas:
- Increasing safety and stability of individuals and families through services such as child and adult protection, providing temporary emergency shelter, and more.
- Promoting self-reliance and a livable income through a mixture of federal and state programs, such as SNAP (food support), Child Support, Veterans' Service, cash assistance programs and more.
- Improving the health of the community through public health care programs, restaurant inspections, regulating emergency medical services, providing crisis response to behavioral health emergencies, immunization services, a public health clinic, and more.
CAUSE AREAS
WHEN
WHERE
Northwest Family Service Center7051 Brooklyn BlvdBrooklyn Center, MN 55429
DATE POSTED
February 3, 2016
SKILLS
- Customer Service
- People Skills
- Verbal / Written Communication
GOOD FOR
- People 55+
REQUIREMENTS
- Background Check
- Must be at least 18
- Orientation or Training
- 3-4 hours per week for at least 3-6 months