Training Manager

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This position is located at Human Resources Achievement Program and is responsible for coordinating and managing training activities, policies and processes at HRAP's various training program sites. Students taking part in training programs age ranges from 17-24 years old. The incumbent works under the direct supervision of the Chief Executive Officer.

Main Responsibilities and Accountabilities:

• Participate in HRAP leadership team meetings to understand program's training needs.
• Attend and participate in training conference calls to ensure understanding and clarity of HRAP initiatives to deliver, and that the appropriate documentation is completed and filed.
• Coordinate and may deliver location specific training for HRAP volunteers and students and ensure the appropriate documentation is completed and filed. Research and contact subject matter experts to resolve any training questions.
• Support and maintain the Learning Management System to ensure data integrity, report generation, and data analysis to comply with company and regulatory standards.
• Monitor the delivery of all training, such as, new hire, annual, and any retraining to meet HRAP or other training and regulatory requirements. Ensure using the most current version of training materials at HRAP.
• Maintain up to date and relevant SOP’s, other procedures, and area technical competencies in order to effectively deliver technical training to volunteers and students.
• Collaborates with management to, coordinate and deliver retraining for the purpose of correcting or improving operational or quality issues.
• Maintain and audit training documents and files to ensure compliance with company policy and regulatory guidelines.
• Maintain clean efficient work environment, and ensure sufficient operating supplies and forms are available. Comply with all Health Safety and Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Conduct routine internal procedures and documentation audits, as applicable. Promote safety in all actions.
• Follow all Standard Operating Procedures (SOPs), company policies and procedures.
• Comply with all local, state and federal regulations and laws to include, but not limited to: ADA, Civil Rights, EEOC, FDA, GHA, HIPAA, and OSHA.
• Maintain an environment free from harassment or intimidation of any volunteer by co-workers, management personnel or any external source. Immediately report (orally and/or in writing) all incidents of harassment to a manager and HR.
• Maintain professional image and confidentiality of all company records and information at all times.
• May, be cross-trained in all technical areas and other functions to meet business needs.