Receptionist / Administrative Assistant

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Common Heart is seeking voluteers to serve as the receptionist and provide administrative support. In addition to a good ability to communicate onthe phone and person, the ideal volunteer should be able to use Microsoft products, email, and an ability to work on their own through supportive administrative projects.

Receptionist duties include answering the phone and returning voice mails. Directing messages via email to the appropriate person, answering questions and providing basic information. The receptionist also takes applications on phone for our clients, inputing the information into electronic database and ordering the assistance.

This role is also the first line of our "small revolution of kindness" at our office. It is important that the volunteer conveys great kindness and hospitaliy to both inperson and on phone inquirers.

Projects include inputing information in to a variety of data bases, filing, donor and volunteer mailings, and other support activities for our programs. Individual volunteers may focus on assisting one or more of our staff directly.

The hours are Tuesday - Friday, 10 am - 1pm. Volunteers are encouraged to serve at least 1 day per week to provide consistency.