Visitor Center Volunteer

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The Bryan-College Station Convention and Visitors Bureau is looking for excited engaging volunteers to help manage our visitor center and run registration tables at events. You will have the opportunity to share everything you love about Bryan-College Station, and the whole Brazos Valley, with our visitors!

For more detailed information, please contact joseph@bcscvb.org.

Position: Visitor Center Front Desk Volunteer

Reports to: Volunteer Coordinator

Salary: Volunteer Basis (Unpaid)

POSITION SUMMARY:

The Visitor Center Front Desk Volunteer is an integral part of the Bryan College Station Convention & Visitors Bureau (BCSCVB) team, serving as the primary greeter for all visitors coming into or contacting the BCSCVB offices.

The Visitor Center Front Desk Volunteer will greet all walk-in visitors, answer phones, assist with creating baskets for distinguished guests, and assist in staffing booths or tables at local tradeshows or events. Hours are extremely flexible.

MAJOR JOB RESPONSIBILITIES:

• Answer phones, and be able to effectively answer questions using available resources provided at the BCSCVB.

• Greet walk-in visitors, and be able to effectively answer questions using available resources provided at the BCSCVB.

• Assist in creation of gift baskets or visitor welcome bags with the guidance of the BCSCVB. Occasionally may require assistance in delivering baskets to guest location.

• Manage information booths at tradeshows, events, or conventions. Events will only be local - no travel outside of Brazos County required.

• Other light volunteer duties as needed or assigned.

BACKGROUND AND EXPERIENCE:

REQUIRED

• Must be minimum 16 years of age
• Valid Texas drivers license
• General knowledge how to operate computers, including using Google or the internet to research information or replying to emails
• General knowledge of the Bryan College Station area, including location of basic major attractions such as Downtown Bryan or George Bush Library
• Strong customer service skills and ability to work with others in an office setting

ADDITIONAL INFO:

• Business casual dress is required when representing the BCSCVB
• Training is provided on how to operate any computers or phones in the BCS CVB office. Potential hospitality training program may also be provided.
• No heavy lifting (more than 10 pounds) is required
• No long periods of standing required
• Volunteer hours not required when office is closed for holidays or other reasons

All interested applicants should send an official cover letter and resume to the Volunteer Coordinator, Joseph Merlo, either by mail, email, fax, or in-person at the BCS CVB offices. Send information to:

Joseph Merlo

1101 University Drive East Ste 108

College Station, TX 77840

joseph@bcscvb.org

The Bryan-College Station Convention Visitors Bureau is committed to the principle of equal employment opportunity. All employment decisions at the BCSCVB are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, nationality or ethnic origin, sex, age, or sexual orientation.