Front Desk/Reception at Working Wardrobes Headquarters

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The position of Front Desk Helper serves as the assistant to Working Wardrobes, Administrative Assistant. This person supports the organization’s mission of empowering men, women, veterans and young adults overcoming difficult challenges to confidently enter the workforce and achieve success. The Front Desk Helper represents the organization to the public who visit or contact Working Wardrobes’ main office. This position is in the public reception area of the Working Wardrobes’ main office at 1851 Kettering Street, Irvine, California.

Key Responsibilities:

• The Front Desk Helper answers the main phone line and directs calls
• Greets guests and directs them to shelter offices or locations
• Answers questions about what Working Wardrobes provides forms when necessary
• Records information into our database
• Prepares correspondence as needed
• Other duties as assigned

Qualifications:

• Must have a friendly and helpful attitude.
• Must be comfortable with answering phones.

• Good computer skills and understanding of office equipment are helpful.

• Customer service experience
• Must be able to set a good example of professionalism for our clients through adhering to a "business appropriate" dress code