• 3 people are interested
 

"We Care" Callers

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ORGANIZATION: JourneyCare

  • 3 people are interested

Every Thursday morning, our "We Care" Callers provide compassionate support to patients and families through weekly "check-up" phone calls. Using a call script and tracking log, volunteers inquire about overall health, pain management, and needs for medication refills or additional equipment; this information is then tracked in JourneyCare's "patient portal." During the course of these phone calls, volunteers may also identify situations wherein notification should be given to clinical staff about emerging patient needs.

These calls are an important part of the care we provide to patients and caregivers. It's crucial to let them know we're here to support them and to remind caregivers that they are doing a good job!

Orientation & Training

After our 4-hour orientation, volunteer applicants interested in helping with our "We Care" Calls will continue their training through engaging online courses. Applicants must also submit to a background check.

To fill out an application to become a JourneyCare Volunteer, please visit our website: http://journeycare.org/volunteer/apply-volunteer/

More opportunities with JourneyCare

18 Reviews

No additional volunteer opportunities at this time.

About JourneyCare

Location:

405 Lake Zurich Road, Barrington, IL 60010, US

Mission Statement

Enriching lives through expert and compassionate care. JourneyCare's Vision: Transforming lives by building a community where exceptional palliative, supportive and end - of- life care is accepted, expected and available to all.

Description

JourneyCare's Vision:

Transforming lives by building a community where exceptional palliative, supportive and end-of-life care is accepted, expected and available to all.

We provide pain and symptom management and end-of-life expertise to residents of a 13-county service area in northern Illinois. Offering both in-home care and five Hospice CareCenters, we are known for our broad continuum of care and innovative programming.

Beyond traditional services and a comprehensive bereavement program, we have the largest pediatric hospice and palliative care program in Illinois and we embrace non-traditional therapies as well as open access for patients receiving aggressive treatment.

Our mission is achieved by a team of board-certified physicians and highly-skilled nurses, therapists, counselors, social workers, chaplains, and volunteers.

JourneyCare has never turned anyone away due to inability to pay because our promise is to meet the patient where they are, build trust, and share the journey, regardless of reimbursement rates. We seek to put the patient in control of their care--because it's the patient's experience and the family's memory.

We are here to help when patients and families need it most. We begin by listening and answering the questions of those who come to us. We know that each experience is personal--and so is our care. We offer the physical, emotional, and spiritual support that's needed to welcome each new day.

CAUSE AREAS

Community
Health & Medicine
Seniors
Community, Health & Medicine, Seniors

WHEN

We'll work with your schedule.

WHERE

Pepper Family Hospice Center405 Lake Zurich RoadBarrington, IL 60010

(42.160355,-88.12518)
 

SKILLS

GOOD FOR

  • People 55+

REQUIREMENTS

N/A

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