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Crisis Line Counselor
ORGANIZATION: Stand Up Placer
Please visit the new page to apply.
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DONATE TO THIS
ORGANIZATION -
7 people are interested
JOB TITLE: Volunteer Crisis Line Counselor
SUPERVISOR: Safe House Supervisor
TIME COMMITMENT: Minimum of four hours per week
ABOUT THE CRISIS LINE: The Crisis Line is available 24-hours. Volunteer Crisis Line Counselors provide support, sharing of expertise, and problem solving assistance to survivors of domestic violence, sexual assault, and human trafficking. The Crisis Line has multi-lines and, at times, callers need to be prioritized. There is a resource binder stocked with community contacts, guidelines, reminders, and resources for callers. Volunteer Crisis Line Counselors will provide crisis intervention counseling, advocacy, information and referral to callers.
RESPONSIBILITIES:
Communicate and work with people in crisis, from diverse backgrounds with non-judgmental attitudes.
Accurately and thoroughly document contact with crisis callers.
Maintain client confidentiality as well as location of the safe house.
Remain clear-headed in stressful situations and utilize resource binder and Safe House staff to assist callers.
Utilize community resources and follow-up with callers, as needed.
Updating and maintaining Crisis Line Resource Binder and other documents for Stand Up Placer programs.
Meet agency standards in regard to professionalism, safety, and service delivery when interacting with callers, community members, and agency staff and volunteers.
Other duties, as needed, between calls.
REQUIREMENTS:
Training: Successful completion of 65-hours of Crisis Intervention Training, 8 hours of on-the-job training and 8 hours of yearly continuing education through Stand Up Placer.
Fingerprint clearance.
Bi-lingual and/or bi-cultural a plus.
Bend, stoop, twist, and reach.
Maintain physical and mental composure while dealing with emergencies, crisis situations, and deadlines.
Hear and speak well enough to converse over the phone or in person at all times.
Lift objects up to 25 lbs from the floor to shoulder level and carry for brief periods.
Next Crisis Intervention Training is held at Sierra College October 18-November 22, Tuesday/Thursday 6:00pm-9:00pm and Saturday 9:00am-4:00pm. If trained already, only need 8 hours of continuing education.
More opportunities with Stand Up Placer
No additional volunteer opportunities at this time.
About Stand Up Placer
Location:
PO Box 5462, AUBURN, CA 95603, US
Mission Statement
Saving lives by empowering survivors and educating communities to stand up to domestic violence, sexual assault, and human trafficking.
Description
Stand Up Placer is dedicated to assisting victims of domestic violence, sexual assault, and human trafficking in Placer County. Volunteers are imperative to helping us accomplish our goals as an agency and in giving the support that is needed to our clients. We have a variety of volunteer opportunities that include Crisis Line Counselor, Clerical Assistant, Community Outreach Presenter, Legal Advocate, Sexual Assault Response Team (SART), Group Facilitator, Handy Person, Thrift Store Associate, and Event Assistant. Those that wish to work directly with clients will need to undergo our 68-hr Crisis Intervention Training. The curriculum for this training is mandated by the Office of Emergency Services. The training is offered at NO-COST to volunteers and is a great asset to anyone seeking a career or pursuing a degree in law enforcement, social work, social services, psychology, sociology, counseling, etc. Volunteering with Stand Up Placer will give you hands on experience. We hope to hear from you today!
CAUSE AREAS
WHEN
WHERE
11985 Heritage Oak Place Ste 200Auburn, CA 95603
DATE POSTED
September 17, 2014
SKILLS
GOOD FOR
N/A
REQUIREMENTS
N/A