Director of Gratitude

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Title: Director of Gratitude

Purpose: To foster good stewardship.

Status: Volunteer: 8 hours/week

Report To: Executive Director

Function: Ensures high quality, personalized expressions of gratitude for gifts of time, talent or treasure on behalf of the families, staff, and board of RMHC North Central Florida.

Duties and Responsibilities:

• Attend volunteer orientation, trainings and periodic refresher sessions.
• Attend RMHC-Global Webinar: Welcome to RMHC.
• Record financial and in kind donations in donor management database with attention to detail.
• Write, prepare, and mail thank you letters and notes.
• Prepare special thank you certificates, collages, and other personalized expressions of gratitude for special donors, groups, organizations, and other stakeholders.
• Organize and oversee annual "thank-a- thon" in January to acknowledge via telephone major gift donors. C
• oordinate and oversee donor acknowledgement wall including ordering plaques and coordinating installation.
• Assist in the planning of House and Family Room tours for special stakeholders.
• Assist in the planning of the annual Volunteer Appreciation Brunch.

Qualifications:

• Ability to commit to a regular schedule of two days per week with scheduled time off.
• Volume of work increases significantly in November-January. The ability to coordinate the efforts of others including temporary staff would be helpful.
• Ability to collaborate with program staff.
• Ability to operate office equipment, i.e., printer, copier, scanner and fax machine.
• Able to communicate effectively, both verbally and in writing. Proficiency in Microsoft Office Suite including Word (especially mail merge), Outlook, and Excel.
• General comfort with technology including troubleshooting issues and learning new programs and processes.
• Attention to detail.
• Must work well independently and with minimal supervision.
• Good penmanship.