Long Term Care Ombudsman Program of Santa Clara County seeks volunteers committed to improving the lives of nearly 11,500 residents in skilled nursing facilities and residential care facilities for the elderly.

• The Long Term Care Ombudsman Program advocates for residents in long term care facilities. Ombudsman investigate and resolve complaints, including reports of elder abuse and neglect. The Long Term Care Ombudsman Program maintains a presence in long term care facilities through trained and certified volunteers who complete a 36-hour approved course in preparation for certification by the California Department of Aging. Next training class starts on January 22, 2004.