Volunteer Assistant Office Manager

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Volunteer Job Description

RECEPTIONIST

1-2 shifts/week

3-6 hours total

MAJOR OBJECTIVE

Serves visitors by greeting, welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system.

QUALIFICATIONS

Must have:

• Telephone Skills

• Computer Skills

• Organizational skills

• Verbal communication

• Professionalism

• Friendly and welcoming

Nice to have:

• Microsoft Office

• Multi-Line phones

• Data entry

• Online research

RESPONSIBILITIES

• Welcomes visitors by greeting them, in person or on the phone; answering or referring inquiries.

• Directs visitors by maintaining employee and department directories; giving instructions.

• Maintains security by following procedures; ensuring visitors sign-in and informing appropriate staff.

• Maintains telecommunication system by following proper procedure for company phone systems.

• Maintains safe and clean reception area by complying with procedures, rules, and regulations.

• Contributes to team effort by accomplishing related results as needed.

• Take detailed messages when necessary

ORIENTATION/TRAINING

Will receive online and in-person training. Orientation will occur on the first day of volunteer hours and will last approximately one hour. On-going training and support will be provided as needed.

TIME AND PLACE

The volunteer receptionist will work 1-2 shifts each week. Shifts are M-F, 9am-12pm and 1pm-4pm. Shifts will be assigned based on MOCEANS’ needs and Volunteer’s availability.

COMMITMENT

This position requires a minimum commitment of 3 months and a set schedule.

ON-THE-JOB SUPERVISION

Stanley Soden, Director of Independent Living Services

BENEFITS

This position provides valuable experience for administrative management students and anyone with a passion for protecting the rights of people with disability. Volunteers are highly valued members of the MOCEANS team and contribute to making a significant difference in MOCEANS’ ability to serve our community. MOCEANS will provide reference letters for all volunteers who successfully complete a placement.

MOCEANS is EEOC compliant and we strongly encourage people with disabilities to apply.