Director of Infrastructure Operations

This position is responsible for VolunteerMatch's service infrastructure, architecture and technology strategy. The Director of Infrastructure Operations manages personnel, as well as performing hands-on work. This position reports to VolunteerMatch's CTO.

Why Should I Apply?

• Perhaps you want to be part of an organization where everyone is excited to come to work, proud of their accomplishments, and where you can see yourself making a positive impact on society?
• Maybe you're tired of working to support "behavioral advertising", "social gamification", "eyeball monetization", "mobile crowdsourced car repair", or whatever other new ways they're coming up with to make money these days?
• Would you like to work for a financially sustainable, tech-driven nonprofit that has won two Webbys, supports the largest volunteer community on the internet, and has been changing the world for over 10 years?

Who We're Looking For

• You've been through it all - you have a strong technical background, a passion for learning, solid communication skills and you're an effective manager.
• You're Agatha Christie/Sherlock Holmes with a terminal emulator, possessing excellent analytical skills and intuition when it comes to solving problems in your production environment
• You're a Zen Master in times of emergency, balancing Excellent Judgement with Bravery when applying fixes for production problems
• You're OCD, in a good way. You want your servers and scripts to be clean, well-documented and comprehensible. Three years later, when one of your peers opens that bash script in vim, they sing your praises (instead of cursing out loud).
• Over your career, you've been a great manager, mentor and student. Your peers would describe you as a conscientious, dependable colleague and collaborator.

Responsibilities

• Making sure VolunteerMatch meets or exceeds organization goals for availability, capacity and performance.
• Owning the roadmap for improvements to architecture/infrastructure, and operations
• Collaborating with Application Engineering team to facilitate software releases and ensure Quality in Production (application performance and trouble analysis)
• Creating useful data, such analysis on service metrics, bottlenecks and trends for the technical staff and the organization at large

Qualifications

• You have a minimum of 7 years of experience in planning and operational management of technical infrastructure, with an emphasis on web applications and associated technologies
• You have a solid understanding of cloud infrastructure (we use AWS)
• You're an expert with *nix systems (we use Debian and Ubuntu), including builds, maintenance and troubleshooting
• You have experience managing and tuning distributed relational databases (we use Percona MySQL)

Really Nice to Have

• You've worked with, or implemented automated configuration management tools (we use Chef)
• You are fluent in one or more *nix scripting languages (we use perl, ruby and bash)
• You're familiar with security techniques and technology, such as system hardening, vulnerability assessment and encryption

How To Apply

Interested candidates should email jobs@volunteermatch.org with a subject line of "Director of Infrastructure Operations", and include your resume and separate cover letter, current work eligibility status and salary requirements.

Marketing Internship - Summer 2013

Position Location: San Francisco
Term: Summer 2013, 3-4 months, 3 days per week

Thinking about a career path at the intersection of business and social good? Planning to be in San Francisco this summer? VolunteerMatch, the Web's largest volunteer engagement network, has openings  for Marketing Interns for Summer and Fall of 2013. It's a great opportunity to learn about marketing, see inside a high-impact nonprofit, and find out the ins and outs of corporate social responsibility (CSR). 

Here's what one former intern wrote about the experience: 
An Inspirational Journey: Gaining Experience in CSR

VolunteerMatch's Marketing Interns manage projects that raise awareness about our work for companies, campuses, brands, government and larger nonprofit organizations. This includes our hosted platforms and consulting for leading companies like Johnson & Johnson, Aflac, Microsoft, General Mills, Charles Schwab, New York University and Morgan Stanley. 

Focus areas for the Marketing Intern includes compiling new research related to CSR trends, developing inpiring stories from within our family of companies, identifying best practices to share with our corporate audience, coordinate press activities, and supporting our sales and lead generation. 

You will work closely with the members of the Communications & Marketing team to create strategic briefs, produce compelling content, distribute and track communications activities, and keep a finger on the pulse of the rapidly evolving world of volunteering and corporate responsibility.

Who We Are Looking For:

• Background in marketing/advertising, humanities, public policy or business preferred.
• You have at least 1 year of relevant marketing experience in paid or unpaid capacity
• Independent, self-motivated worker that also works well in team environments.
• Interest in learning more about corporate social responsibility and sustainability, and how volunteerism plays a part in industry trends.
• Comfort as a writer who can produce content for multiple audiences, including the media, blog readers and academic.
• Interest in and comfort with social media.
• Bonus points if you know your away around Adobe design software.
• Able to analyze complex information.
• Possess a can-do attitude and willingness to learn.

Internship Commitment:

• Interns work from our San Francisco office.
• 3 days per week (roughly 20-24 hours per week).
• College credit available if applicable; we are committed to supporting your training through regular review of work progress, portfolio development and career development strategy

How To Apply:

• Click here to complete our internship application form.
• You will need a copy of your resume and cover letter in plain text format.
• Unfortunately, we can only respond to applicants we'd like to interview.

Communications & Social Media Intern - Summer 2013

Position Location: San Francisco
Term: Summer 2013, 3-4 months, 3 days per week

Thinking about a career path in communications, social media and social good? Planning to be in San Francisco this summer? VolunteerMatch, the Web's largest volunteer engagement network, has openings  for two Communications & Social Media Interns for Summer of 2013.

As a Department of Communications and Marketing intern you will create and distribute digital media and content through a variety of channels to engage consumer, nonprofit and corporate audiences. Along the way you will also gain critical insight into the nonprofit sector, cause marketing, Web software as a service (SaaS), social entrepreneurism and social media. 

Key areas of responsibility include:

Content development & distribution – Developing ideas, researching and drafting articles for our blogs, newsletters and websites. Articles may include reviews, features, original trend research, interviews, event reports, etc. Projects may also include editing and distributing pieces of existing content to blogs, newsletters and other media partners.

Social network community management – VolunteerMatch’s community stretches beyond www.volunteermatch.org to third-party social networking sites, client communities, independent blogs, and more. Interns may take responsibility for publishing content to LinkedIn, Facebook, Twitter, Pinterest, YouTube, Google+ and Flickr among other sites, building network size, measuring influence and engagement, and possibly for designing and running discrete social media marketing campaigns.

Blog relations – The intern will help to identify like-minded blogs and bloggers and ensure they are aware of the content we produce and of VolunteerMatch as a resource.

Who are we looking for:

• Extraordinary writing and editing skills
• A high level of curiosity and willingness to ask questions
• Fabulous research skills
• Knowledge of social media networks and the “rules” of usage
• The ability to quickly understand and adopt tools for Web communications
• Some knowledge and experience with basic html, Wordpress and/or Adobe Creative
• Suite is great but not required.
• A desire to know or experience nonprofit organizations
• An interest in social activism, advocacy, online organizing
• The ability to work semi-independently, learn quickly and operate in a fast-paced environment under ambiguous circumstances
• Communications, marketing, public policy, English or business background preferred

Internship Commitment:

• Interns work from our San Francisco office.
• 3 days per week (roughly 20-24 hours per week).
• Ability to take part in a mandatory weekly team meeting.
• College credit available if applicable; we are committed to supporting your training through regular review of work progress, portfolio development and career development strategy

How To Apply:

• Click here to complete our internship application form.
• You will need a copy of your resume and cover letter in plain text format.
• Unfortunately, we can only respond to applicants we'd like to interview.